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If you want to use an email client, there are some important things you鈥檒l need to understand in order to set up and get started. For the best experience and your security we recommend you set email clients to use IMAP and SMTP with SSL (or TLS) enabled; most client software will automatically set your account up with these settings but if you don鈥檛 enable SSL, there鈥檚 a risk that your email data could be intercepted, as an example, if you used an unsecured WiFi network. We also recommend regularly checking your account to ensure it鈥檚 set up correctly and using secure SSL (TLS) connections. You鈥檒l then need to know: your BT email address and password what device you鈥檙e using, such as iPhone 16, Samsung 13 what application you鈥檙e using, such as Apple Mail or Outlook the聽BT Email incoming and outgoing server settings聽(IMAP/POP3, SMTP & SSL/TLS).We鈥檝e provided some help with the most common computer programs and mobile devices Android iPhone, iPad or iPod touchWe're aware of some issues with Apple devices and applications. We have some steps for you to try if you experience any problems while setting up BT Email on your Apple device or Apple Mail. Windows Phone Help with specific email client applications Apple Mail Outlook Thunderbird Windows Live Mail 聽The email client that comes with Windows 8 won鈥檛 work with BT Email as it only supports Microsoft's own email addresses. These end in @outlook.com, @live.com or @hotmail.com. You'll need to download one of the email client applications listed above. |
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