Omega De Ville Prestige Co

Our secure shipping service delivers Monday - Saturday between 8:00 a.m. and 6:00 p.m. For security purposes, every delivery requires an adult signature; Watches of Switzerland does not deliver to P.O. boxes nor third party forwarding services. To find out more about delivery, click here. Tracking information is available upon request.

If you have any questions or concerns regarding your order, Watches of Switzerland E-Commerce Team can be reached at 1-844-4-USAWOS (1-844-487-2967), option 1, during the following times (Eastern Time):

- Monday - Saturday: 9:00 a.m. – 7:00 p.m

- Sunday: 9:00 a.m. – 5:00 p.m

- Closed Easter Sunday, Thanksgiving Day and Christmas day

Alternatively, you can email the E-commerce team at [email protected].

Our commitment to you does not end at delivery. We offer the following return services to make your experience as pleasant as possible.

Timepieces purchased online can be returned or exchanged within 10 days from when they are shipped or collected.

All other online purchases can be returned or exchanged within 30 days from when they are shipped or collected.

On presentation of the original receipt, your purchases may be returned or exchanged at any of our store locations. Alternatively, you may elect shipping to our facility with all the original paperwork. All refunds must be credited to the same tender used for the original purchase. To return the online purchases through secure shipping service, please contact our client service team who will provide you the shipping label.

All returns or exchanges must be in new, unworn condition, with no scratches or markings, not sized or adjusted and in their original packaging and with warranty cards / certificated and instruction booklets.